FAQ & Help Centre
How Can We Help You?
Find answers to the most common questions below.
📦 Orders & Tracking
How do I track my order?
Once your order is shipped, you'll receive a tracking link via email and SMS. You can also track it from your account dashboard.
How long does delivery take?
Standard delivery takes 3–7 business days depending on your location.
🔄 Returns & Refunds
What is your return policy?
We offer a 7-day easy return policy on most products. Items must be unused and in original packaging.
How long does a refund take?
Refunds are processed within 5–7 business days after we receive the returned item.
💳 Payments
What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, Paytm, and Razorpay.
Is my payment information secure?
Yes, all transactions are encrypted and 100% secure.
🚚 Dropshipping
How does dropshipping work on ShopMeHere?
Browse our catalogue, add products to your store, and when a customer orders, we handle packaging and shipping directly to them.
Is there any upfront cost to start dropshipping?
No! You can start for free. We also offer Pro and Business plans with additional features.